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Apple Pay doesn’t work on iphone11

I have two iPhones one iPhone 11 and one iPhone 12 ,while the Apple Pay works fine with iphone12 it doesn’t work with iPhone 11 .I use them on the same terminal with the same card and the terminal just doesn’t recognize iPhone 11’s Apple Pay what could be wrong?is there a way to see if it’s a hardware problem or a settings problem?

iPhone 11

Posted on Feb 13, 2021 1:08 PM

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Question marked as Top-ranking reply

Posted on Feb 13, 2021 2:18 PM

You can try a forced reboot but since we are all users here we cannot troubleshoot NFC issues. What you can do though is go to this link Contact Support and they can perform a hardware diagnostics while you chat with them or you can make an appointment at your nearest Apple Store Genius Bar for an evaluation.

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Question marked as Top-ranking reply

Feb 13, 2021 2:18 PM in response to Naruto291

You can try a forced reboot but since we are all users here we cannot troubleshoot NFC issues. What you can do though is go to this link Contact Support and they can perform a hardware diagnostics while you chat with them or you can make an appointment at your nearest Apple Store Genius Bar for an evaluation.

Apple Pay doesn’t work on iphone11

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