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No sound - Lock screen

Why can’t I hear notifications on IPhone 12 when the screen is locked? Checked all settings and all is OK

iPhone 12, iOS 14

Posted on Feb 13, 2021 2:19 PM

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Question marked as Top-ranking reply

Posted on Feb 13, 2021 2:30 PM

Do you also have an Apple Watch by any chance? If your iPhone is locked or asleep, you'll get notifications on your Apple Watch, unless your Apple Watch is locked with your passcode.

Notifications on your Apple Watch - Apple Support

If not, did you follow o]all the steps in the "If you don't see notifications for a specific app": section of:

Use notifications on your iPhone, iPad, and iPod touch - Apple Support


1 reply
Question marked as Top-ranking reply

Feb 13, 2021 2:30 PM in response to G-L51

Do you also have an Apple Watch by any chance? If your iPhone is locked or asleep, you'll get notifications on your Apple Watch, unless your Apple Watch is locked with your passcode.

Notifications on your Apple Watch - Apple Support

If not, did you follow o]all the steps in the "If you don't see notifications for a specific app": section of:

Use notifications on your iPhone, iPad, and iPod touch - Apple Support


No sound - Lock screen

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