You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Blank Playlists on Music

I have some sort of bug that keeps creating empty playlists or duplicate playlists and I don’t know how to make it stop happening. Any ideas?

iMac 27″, macOS 10.15

Posted on Feb 13, 2021 3:46 PM

Reply
3 replies

Feb 16, 2021 9:29 AM in response to SirMenzALot

Hi there,


From what we can tell, you're seeing duplicate or blank playlists in Apple Music on your iPhone. We're glad you've connected with us in Apple Support Communities, and we'd like to learn more to see how we can help.


To start, are you using iTunes or Finder to sync content to your iPhone from a computer or do you download and access all content using the Apple Music app? What do you see when you tap on one of these playlists?


Have a look at this support article to learn more about making playlists:


How to make a playlist in the Apple Music app


Cheers.

Feb 24, 2021 9:16 AM in response to SirMenzALot

Hi again,


It sounds like you're seeing this behavior on your desktop computer and after deleting these blank playlists, they come back. We'll need to learn more about the issue in order to find a solution.


Are you using iTunes or Finder to sync content to your iPhone from a computer or do you download and access all content using the Apple Music app? What do you see when you access on one of these playlists? Which device do you use to create playlists?


Cheers.

Blank Playlists on Music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.