sound not working. first, could not connect to bluetooth headphones. Now, sound not working

daks123 Said:

"sound not working. first, could not connect to bluetooth headphones. Now, sound not working"

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What to Try:

A. Verify the Connection:

First off, see if the headphones are is even seen: 

1. Hold Down: the Option key
2. Click: the Apple menu
3. Choose: System Information or System Report
4. Select: Audio and Bluetooth from the list on the left
5. Look For: any internal or external camera

Then...

B. Reset the Bluetooth Module:

See if Bluetooth is getting in the way here. Bluetooth may be in a constant loop of not being able to connect. Go Here: Use "Reset the Bluetooth module" to Fix Constant Bluetooth Disconnections - User Tips

daks123 Said:

"Working like a charm and good recourse for future problems - Thanks!"

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👍 You are welcome! Glad it is working and to hear that my user tip solved the problem!