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dmciy Author

Level 1

4 points

erase and reset iphone

can i erase and reset an iphone (my brother's old one) when we don't have an apple id password?

Posted on Feb 13, 2021 6:38 PM

Top-ranking reply

frazzm737

Level 9

55,230 points

Posted on Feb 13, 2021 6:44 PM

Probably not. If it is asking for Apple ID Password, you have encountered Activation Lock which requires the Apple ID and Password of the original person who set it up. Maybe this link will help him remember....

https://iforgot.apple.com/password/verify/appleid

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erase and reset iphone

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