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User profile for user: JoséJoaquín
JoséJoaquín Author
User level: Level 1
5 points

My iPhone 12 Pro Max is not detected on my Windows 10 PC if a use a USB-C cable

My iPhone 12 Pro Max is not detected on my AMD Ryzen 9 3900X PC using Windows 10 Pro, version 20H2, if I connect it with a USB-C cable. It charges the battery but is not recognized. It does not appear in Settings/ Bluetooth & other devices, nor the file explorer. Of course, it is not recognized by iTunes either.


But, it is detected if I connect it with a USB Type-A cable.


How can I fix this?

Posted on Feb 13, 2021 11:09 PM

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User profile for user: barberlives123
barberlives123
User level: Community Specialist

Feb 16, 2021 11:38 AM in response to JoséJoaquín

Hey there JoséJoaquín,


Thanks for reaching out to Apple Support Communities. We understand that your iPhone is not recognized on your computer. We're happy to provide some assistance.


Let's follow the steps outlined in this helpful resource that relates to the issue you're having:


If your computer doesn't recognize your iPhone, iPad, or iPod


We hope this helps.


Have a great day!

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My iPhone 12 Pro Max is not detected on my Windows 10 PC if a use a USB-C cable

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