I disputed charges now my account is locked how can I unlocked

I disputed charges now my account is locked how do I unlocked

iPhone XR, iOS 14

Posted on Feb 14, 2021 5:05 AM

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Question marked as Top-ranking reply

Posted on Feb 14, 2021 5:14 AM

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support


Good luck!

3 replies
Question marked as Top-ranking reply

Feb 14, 2021 5:14 AM in response to CharlesLMitch

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support


Good luck!

Feb 14, 2021 5:58 AM in response to Limnos

It seemed to me since you said, "I disputed charges now my account is locked," that this is more than the standard payment issue covered by the "disabled in the App Store" message. Apple will disable an account if they suspect unusual behavior on it. Asking for a lot of refunds may have triggered that which is why you need to use the links I provided to get to the correct people for dealing with that level of account suspension. You can also use information in this document: Security and your Apple ID - https://support.apple.com/HT201303


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I disputed charges now my account is locked how can I unlocked

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