Hi, after falling and hitting the floor IPhone’s screen is not responding to any touches, what should I do?

Hi, after falling and hitting the floor IPhone’s screen is not responding to any touches, what should I do?

iPhone 11 Pro Max, iOS 14

Posted on Feb 14, 2021 6:58 AM

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Question marked as Top-ranking reply

Posted on Feb 14, 2021 7:00 AM

Force restart the phone via the steps in this article. https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios


If it’s still not working the digitiser is likely damaged and the phone would need to be serviced by Apple.

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Hi, after falling and hitting the floor IPhone’s screen is not responding to any touches, what should I do?

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