iPhone X stuck in reboot loop, won't connect with macbook
iPhone X stuck in reboot loop, won't connect with my MacBook to restore settings, is stuck in low power as well
iPhone X, iOS 14
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User profile for user:
Eric--F
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Community Specialist
Hi gummyneko,
We understand your iPhone just keeps restarting. We're happy to help.
If your device is just switching between a blank screen and the Apple logo, you'll want to try these steps:
If you see the Apple logo or a red or blue screen during startup, try these steps:
- Connect your device to a computer. On a Mac with macOS Catalina 10.15, open Finder. On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes.
- Locate your device on your computer.
- While your device is connected, follow these steps:
- iPad models that don't have a Home button: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Press and hold the Top button until your device begins to restart. Continue holding the Top button until your device goes into recovery mode.
- iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the recovery mode screen.
- iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold the Top (or Side) and Volume Down buttons at the same time. Keep holding them until you see the recovery mode screen.
- iPad with Home button, iPhone 6s or earlier, and iPod touch (6th generation) or earlier: Press and hold both the Home and the Top (or Side) buttons at the same time. Keep holding them until you see the recovery mode screen.
4. When you get the option to restore or update, choose Update. Your computer will try to reinstall iOS or iPadOS without erasing your data.
Your computer will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2 and 3.
If your iPhone, iPad, or iPod touch won't turn on or is frozen
If it will not allow you to reinstall the software, or the device still will not start to the home screen, you'll want to contact Apple Support directly for assistance: Get Support
We hope this helps. Take care!