You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Deleted OS by accident

I was trying to reset my Macbook pro to factory settings and apparently deleted the entire operating system. How do I get it back on there? I don't have a backup since it was my daughters and I was going to use it for myself. I don't have a disc for it either. Help! Please!

Posted on Feb 14, 2021 4:18 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 14, 2021 4:45 PM

Hi,

How to reinstall macOS - Apple Support

If it doesn't help, contact Apple Support or make Genius Bar reservation if your neighborhood retail Apple Store is open or find nearby opened Apple Authorized Service Provider to reinstall macOS there. It's free.

Contact Apple for support and service - Apple Support

https://www.apple.com/retail/geniusbar/

Apple - Find Locations - Location Selector


1 reply
Question marked as Top-ranking reply

Feb 14, 2021 4:45 PM in response to sam2815

Hi,

How to reinstall macOS - Apple Support

If it doesn't help, contact Apple Support or make Genius Bar reservation if your neighborhood retail Apple Store is open or find nearby opened Apple Authorized Service Provider to reinstall macOS there. It's free.

Contact Apple for support and service - Apple Support

https://www.apple.com/retail/geniusbar/

Apple - Find Locations - Location Selector


Deleted OS by accident

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.