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Unable to purchase apps. Msg: ITunes Store unable to process purchases at this time

Unable to purchase apps. Msg: ITunes Store unable to process purchases at this time


iPad 2, iOS 9

Posted on Feb 14, 2021 5:35 PM

Reply
2 replies

Feb 16, 2021 5:04 PM in response to Error257

Hello Error257,


Welcome, and thank you for choosing Apple Support Communities. 


Let’s see if we can work together and determine why purchases are not processing.


To confirm, which device and software version are you using? 

  • iOS/iPadOS device, go to Settings > General > About
  • macOS: Apple menu > About This Mac


Have you verified you are signed in with your Apple ID? See Sign in with your Apple ID


Reach back out to us and let us know more information and we’ll be happy to help.


Cheers!

Unable to purchase apps. Msg: ITunes Store unable to process purchases at this time

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