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Piyush neha Author

Level 1

4 points

Unable to downgrade my iCloud

iPhone 11 Pro Max, iOS 14

Posted on Feb 15, 2021 3:08 AM

Top-ranking reply

Limnos

Level 10

418,687 points

Posted on Feb 15, 2021 9:30 AM

Hello Piyush,

First check you are doing this correctly. Click on the link to read how to "Downgrade or cancel your iCloud storage plan" on an iOS device, a Mac, or a PC. --> https://support.apple.com/HT207594

For some people "Done" does not show, in which case a person found this solution worked for them: https://communities.apple.com/de/thread/250533579 = 'Click on the same option you currently have, then click accept. Then go back to the selection window and select the downgrade you wish and click accept.'

if that does not work, contact Apple:

Report A Problem; click here --> https://reportaproblem.apple.com/?s=6

or:

Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.

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Unable to downgrade my iCloud

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