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Unable to update macOS

Currently running OS X El Capitan version 10.11.6. H&R Block software requires minimum version of macOS be 10.13.6 or higher. I haven't been updating to the newest macOS because each update slows my iMac down. However, I am now willing to upgrade to 10.13.6 as required by the H&R Block software. Problem is that I can't install 10.13. I've downloaded the .iso and ran the install and it appears successful, but the OS is never updated. Do I need to update to 10.12 and then 10.13. According to the macOS I should be able to upgrade directly to 10.13 from 10.11.6. Any help with finding and installing the correct ISO file would be greatly appreciated.

iMac Line (2012 and Later)

Posted on Feb 15, 2021 5:58 AM

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Posted on Feb 15, 2021 6:00 AM

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https://apps.apple.com/us/app/macos-high-sierra/id1246284741?mt=12

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Unable to update macOS

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