Can’t add a payment method

You need to contact iTunes store support to resolve a problem with a previous transaction. There’s a contact link in this Apple support article→If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Forth2248 Said:

"My Apple count is asking for billing information that has been canceled and I can’t download any free apps what do I do"

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Add then Remove:

See if you can add the new method of payment, and then remove this one you speak of. That might do the trick.

My Apple count is asking for billing information that has been canceled and I can’t download any free apps what do I do