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elkriverken Author

Level 1

51 points

Screen-Capture Not Working

Using Sierra OS, suddenly my Screen-Capture has stopped working. When using keys "Shift-Command-3 or 4", nothing happens. I've previously had no problems with this function.

Any ideas? Thank you.

iMac 27″, macOS 10.12

Posted on Feb 15, 2021 8:47 AM

Top-ranking reply

cp from OH

Community Specialist

Posted on Feb 17, 2021 11:13 AM

Hi elkriverken,

We appreciate you reaching out to us about taking a screenshot on your Mac. Rest assured that we'll do our best to assist you or get you pointed in the right direction.

We understand that you are experiencing issues taking a screenshot on your iMac.

Is the issue isolated to certain apps? As stated in the article below, "Some apps, such as the Apple TV app, might not let you take screenshots of their windows."

Take a screenshot on your Mac

Please keep us posted.

Take care!

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Screen-Capture Not Working

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