You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

"Record Store" on Credit Card

I was charged over $200 last month, contacted support as directed in this forum. No one replied. Now my new statement has $121 charged to APPLE.COM/BILL RECORD STORE. It seems others have the same problem. Can Apple maybe address it? Thank you!


Also, how is BILLING not one of your topics? I chose "iTunes Store" but I don't know if that's right because they are apple.com charges, not iTunes charges.

Posted on Feb 15, 2021 9:44 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 17, 2021 6:49 AM

Start with this link - If you see 'apple.com/bill' or an unfamiliar charge on your statement


if the transaction is showing up on Apple Pay in Wallet app


If you see a transaction you do not recognize or have an issue with a transaction open Wallet>tap on the card used>tap on the transaction (photo 1)>tap on the amount (photo 2)>look for a report an issue link. (photo 3)


photo 1 - select the transaction



photo 2 - click the amount



photo 3 - click the link



1 reply
Question marked as Top-ranking reply

Feb 17, 2021 6:49 AM in response to mrmullin

Start with this link - If you see 'apple.com/bill' or an unfamiliar charge on your statement


if the transaction is showing up on Apple Pay in Wallet app


If you see a transaction you do not recognize or have an issue with a transaction open Wallet>tap on the card used>tap on the transaction (photo 1)>tap on the amount (photo 2)>look for a report an issue link. (photo 3)


photo 1 - select the transaction



photo 2 - click the amount



photo 3 - click the link



"Record Store" on Credit Card

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.