Smart Folders and filters in mail not working

Smart Folder and Filters in Apple Mail are not working properly. It seems to be a problem of the 11.2 version of BigSur MacOS.


MacBook Air 13″, macOS 11.2

Posted on Feb 15, 2021 9:57 AM

Reply
3 replies

Feb 23, 2021 7:27 AM in response to AleF65

AleF65,


Thank you for trying that step for us and letting us know the result. In your first post, you mentioned your MacBook Air is running macOS Big Sir 11.2. Have you had a chance to update to macOS Big Sur 11.2.1? If you need to update, the articles below might be helpful:


If you notice emails are missing from the mailboxes or aren't in order, you can try rebuilding your mailboxes. You can read more about that here and how to do that step: Rebuild mailboxes in Mail on Mac Please note that if your email account or accounts use POP, you'll want to ensure your emails are backed up or are showing on another device before following this step.


Best wishes.

Feb 17, 2021 11:51 AM in response to AleF65

Hey there, AleF65.


It appears that you're having issues with smart mailboxes and filters with Mail. To confirm, you aren't noticing emails appearing in smart mailboxes and filters like those should? What happens if you quit the Mail app in Mail in the menu bar > Quit and then restarting your MacBook Air? Log out, sleep, wake, restart, or shut down your Mac Restarting can seem like a simple issue, but it can sometimes resolve issues.


We look forward to your reply. Take care!

Feb 22, 2021 10:10 AM in response to jdo_apple

Hi, jdo_apple!


Thank you for your suggestion. I've tried that and indeed the problem was solved. However, some time later, it reappeared for no reason. Shutting down again, solve the problem once again, but it come back again and so on.

It looks like something else is wrong.

Any other idea will be highly appreciated!!!


Thank you!!!



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Smart Folders and filters in mail not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.