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iPad smart keypad not working with my iPad Pro, 9.7”, 5th gen. A1674

I have an iPad Pro, 5th gen. 9.7”. I have a a1772 smart keypad that used to work but now doesn’t. I get a prompt saying “Accessory not supported”. Is there any way to get the keypad to work again?

Posted on Feb 15, 2021 11:40 AM

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Question marked as Top-ranking reply

Posted on Feb 15, 2021 12:00 PM

Your iPad Pro is a 1st generation model (as per code A1674).

That said, see this support article:--> If you see an ‘Accessory may not be supported’ alert - Apple Support

If the issue persists, contact Apple Support using this link:--> Get Support

Regards

Giulio

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iPad smart keypad not working with my iPad Pro, 9.7”, 5th gen. A1674

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