Anybody else lose Malwarebytes Call Detection after version 14.4. Under the phone app it no longer shows CALL BLOCKING AND IDENTIFICATION. I have an iPhone 11.

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Level 1

8 points

Anybody else lose Malwarebytes Call Detection after version 14.4. Under the phone app it no longer shows CALL BLOCKING AND IDENTIFICATION. I have an iPhone 11.

Malwarebytes Call Protection can no longer be activated on my iPhone 11 after version iOS 14.4 install. Instructions from Malwarebytes instructs me to go to settings, phone, turn on CALL BLOCKING AND DETECTION. However, under phone settings CALL BLOCKING AND DETECTION IS NO LONGER AN OPTION.

I also rebooted my phone after deleting Malwarebytes and reinstalling. Same problem with same solution that does not work.

iPhone 11

Posted on Feb 15, 2021 11:30 AM

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Answer 1

MoonJ.

Community Specialist

Feb 17, 2021 1:57 PM in response to JLWSUMP

Hello JLWSUMP,

Thanks for reaching out in Apple Support Communities! We understand you're having trouble with the Malwarebytes Call Protection, we're happy to assist you in any way possible.

Make sure there are no updates for your iPhone: Update your iPhone, iPad, or iPod touch - Apple Support

Check out this guide to see if it helps:

Malwarebytes Call Protection guide

If issue persists, continue to work with Malwarebytes support since they are the developer of the app:

Malwarebytes for iOS

Thanks for using the Apple Support Communities, and have a great day!

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Answer 2

JLWSUMP Author

Level 1

8 points

Feb 17, 2021 3:04 PM in response to MoonJ.

i did everything suggested. However later in the day CALL BLOCKING AND IDENTIFICATION reappeared. I don’t know why. Same thing occurred on my wife’s iPhone 11.

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Answer 3

Corrie84

Community Specialist

Feb 18, 2021 7:50 AM in response to JLWSUMP

Hi JLWSUMP,

We're glad your issue is resolved now. Feel free to reach out for assistance if you need help in the future.

Thanks for using the Apple Support Communities, and have a great day!

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Anybody else lose Malwarebytes Call Detection after version 14.4. Under the phone app it no longer shows CALL BLOCKING AND IDENTIFICATION. I have an iPhone 11.

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