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User profile for user: Jeff_C99
Jeff_C99 Author
User level: Level 1
4 points

I-Mac Hacked--Safari Issues AFTER OS Re-install

My Imac has been hacked. I've replaced the router and re-installed the OS (Big Sur) but someone continues to access my Safari browser to install adult websites in my bookmarks and favorites tab on safari. This is only noticed when I turn the mac on and load up Safari. Even when it's not connected to the wireless network! How is this possible and what can I do to eliminate the issue? (I don't believe this is being accessed via Apple ID as I've not entered into this mac, I've also changed my apple id and it's two factored).


Any suggestions would be appreciated. Thank you!

iMac Line (2012 and Later)

Posted on Feb 15, 2021 12:25 PM

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User profile for user: Jack-19
Jack-19
User level: Level 8
46,008 points

Posted on Feb 15, 2021 8:19 PM

Hi Jeff_C99,


This may just be malware. Get Malwarebytes for Mac (https://www.malwarebytes.com/mac/) and see if anything is detected to clean up your Mac.


Then, reset all passwords. If you forgot your Apple ID password - Apple Support and https://support.apple.com/guide/mac-help/reset-your-mac-login-password-mh35902/mac. Reset password for all other online services.


Cheers,


Jack

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Question marked as Top-ranking reply
User profile for user: Jack-19
Jack-19
User level: Level 8
46,008 points

Feb 15, 2021 8:19 PM in response to Jeff_C99

Hi Jeff_C99,


This may just be malware. Get Malwarebytes for Mac (https://www.malwarebytes.com/mac/) and see if anything is detected to clean up your Mac.


Then, reset all passwords. If you forgot your Apple ID password - Apple Support and https://support.apple.com/guide/mac-help/reset-your-mac-login-password-mh35902/mac. Reset password for all other online services.


Cheers,


Jack

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I-Mac Hacked--Safari Issues AFTER OS Re-install

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