You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad Pro turns off after unplugging it

My iPad Pro turns off after I unplug it. Is there a fix for this?

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Feb 15, 2021 8:00 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 15, 2021 8:40 PM

Have you tried the new hard reset procedure for the 2018/2020 iPad Pro models without a Home button?


1. Press and release the volume UP button.

2. Then immediately press and release the volume DOWN button.

3. Then, press and hold the Power button at the top. You will see the Slide to Power off button, but keep on holding down the Power button until you see the Apple logo, then let it go.

Once you have performed all the steps, wait for a few seconds and your iPad Pro will boot up completely to the iPad Pro’s Lock screen.


Good Luck!

1 reply
Question marked as Top-ranking reply

Feb 15, 2021 8:40 PM in response to DrJay70

Have you tried the new hard reset procedure for the 2018/2020 iPad Pro models without a Home button?


1. Press and release the volume UP button.

2. Then immediately press and release the volume DOWN button.

3. Then, press and hold the Power button at the top. You will see the Slide to Power off button, but keep on holding down the Power button until you see the Apple logo, then let it go.

Once you have performed all the steps, wait for a few seconds and your iPad Pro will boot up completely to the iPad Pro’s Lock screen.


Good Luck!

iPad Pro turns off after unplugging it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.