Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Refund

I requested a refund on a subscription but I haven’t gotten my money back what do I do

Posted on Feb 16, 2021 4:17 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 16, 2021 7:23 AM

This link has more information - How long refunds from the App Store or other Apple services take - Apple Support



If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.  

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


2 replies
Question marked as Top-ranking reply

Feb 16, 2021 7:23 AM in response to jemone112

This link has more information - How long refunds from the App Store or other Apple services take - Apple Support



If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.  

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Refund

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.