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DSAlan Author

Level 1

4 points

How can I restore iphone X when touchscreen will not respond?

I have restarted several times but screen still does not respond to touch. I cannot connect to iTunes because I cannot enter my passcode. Any ideas on how to restore?

iPhone X, iOS 14

Posted on Feb 16, 2021 7:56 AM

Top-ranking reply

Community User

Posted on Feb 16, 2021 8:00 AM

Put it in Recovery Mode.

1) Connect to PC or Mac

2) Quickly press Volume Up, Quickly press Volume Down, and then hold down the Power Button until reboot and a black screen appears, with computer and cable icon.

Then you can do a restore in iTunes, without pressing code.

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How can I restore iphone X when touchscreen will not respond?

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