Hi! I have noticed my iPhone has been warmer than normal while charging. I was using the cord I got with my iPhone X to charge and it melted the portion of the charger that plugs into the phone, and it legit had smoke coming from it. Has anyone else experience this?
iPhone 12 Pro Max, 14
From your photo is appears your cable was damaged to begin with. If you use a damaged charging cable, you'll get the result you describe. Since it's likely you used a damaged cable, you should immediately stop using the phone and schedule an appointment at your Apple Store Genius Bar to have the phone checked out to make sure it wasn't damaged.
From your photo is appears your cable was damaged to begin with. If you use a damaged charging cable, you'll get the result you describe. Since it's likely you used a damaged cable, you should immediately stop using the phone and schedule an appointment at your Apple Store Genius Bar to have the phone checked out to make sure it wasn't damaged.
OK.....You still need to schedule an appointment at your Apple Store Genius Bar for evaluation and options. We can't diagnose your phone here.
Something is clearly wrong here. Your phone should NEVER smoke. It needs to see the Apple doctor. SERIOUSLY.
I have asked the Forum Hosts to have someone reach out to you to have your phone checked.
Thank you for participating in the Apple Support Communities.
We want to make sure you reach the right team for help with your device. We recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support.
How long does it usually take before it gets to this point? That's so scary.
It wasn’t damaged. That’s what happened to it when it overheated and basically melted and warped it. Also I’m not sure how long it took the get to that point when I was charging it, I took a nap.
I’m not sure because it happened when I placed it on the charger and took a nap. So it was charging like an hour and a half maybe?
iPhone 12 Pro Max overheating
