If and password
My mother passed away and I would like to use her iPad but I don’t know her Apple ID or password
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An activation lock can only be removed using information for the account that applied the lock. If you know this information follow the onscreen steps to enter the Apple ID and password used to set up the device, or enter the device passcode.
If you are fortunate your relative may have shared this information with you or left it for you as digital legacy documentation.
If the required information cannot be discovered, the official owner of the deceased person's things as can be proven by documentation needs to try one of these things:
Read this link to discover "How to request access to a deceased family member's Apple accounts" [and devices] - https://support.apple.com/HT208510
OR
- Apple can remove a lock if a person can provide sufficient evidence of valid ownership. Do this online here --> https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not state what constitutes proof. This might be similar to what is required in the previous section.
Alternatively you may be able to do this at an Apple Store.