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App

Please help stop payment I don’t know how this got on my phone if you can’t give me the money back at least stop the payment coming off my phone it not Even on my phone please stopeven on my phone please Stop payments

Posted on Feb 16, 2021 9:05 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 16, 2021 9:39 PM

Wanda7171 Said:

"App: Please help stop payment I don’t know how this got on my phone if you can’t give me the money back at least stop the payment coming off my phone it not Even on my phone please stop[...]even on my phone please Stop payments"

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How to Get Returns:

A. Start Here: Request a Refund for Apps or Content that you Bought from Apple - Apple Support


B. Contact Apple Support:

For financial assistance, you need to take this up with Apple, yourself. These are User-to-User forums. No one here has access to you account (and that is a good thing, BTW). So, contact Apple Support. Just know that Apple is often resistant to giving returns. Ask the Apple Rep to perform a screensharing session with them, to show this to them this transaction.

Contacting Apple Support:



Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. And that makes sense because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

1 reply
Question marked as Top-ranking reply

Feb 16, 2021 9:39 PM in response to Wanda7171

Wanda7171 Said:

"App: Please help stop payment I don’t know how this got on my phone if you can’t give me the money back at least stop the payment coming off my phone it not Even on my phone please stop[...]even on my phone please Stop payments"

-------


How to Get Returns:

A. Start Here: Request a Refund for Apps or Content that you Bought from Apple - Apple Support


B. Contact Apple Support:

For financial assistance, you need to take this up with Apple, yourself. These are User-to-User forums. No one here has access to you account (and that is a good thing, BTW). So, contact Apple Support. Just know that Apple is often resistant to giving returns. Ask the Apple Rep to perform a screensharing session with them, to show this to them this transaction.

Contacting Apple Support:



Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. And that makes sense because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

App

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