"An error occurred while loading a higher-quality version of this photo."

My photos and videos are visible in my library, but in lower quality. In the bottom right corner of the individual photo/video there is an exclamation mark sign. Videos aren't playing at all. Airdroping them isn't working and they aren't visible in my iCloud photo library. A few months ago I hadn't paid for my iCloud and it switched off and then I repaid for it, but that's when the issue first appeared. What do I do? It has been more than 30 days since that happened.

iPhone X, iOS 14

Posted on Feb 17, 2021 12:44 AM

Reply

Similar questions

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

"An error occurred while loading a higher-quality version of this photo."

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.