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Blocked icloud

Hello. I have some problems with icloud. I'm from Ukraine. My friend gave me his old iphone 4s with blocked icloud. He don't remember id and password and even who gave it to him. Could you please help unblock icloud or maybe help to contact with account owner. Thank you

Posted on Feb 17, 2021 6:20 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 17, 2021 8:26 AM

 The previous owner needs to log out of iCloud or go to https://www.icloud.com/find/ and erase the device, then remove it from their account. If they can't do that, the device is useless. Apple won't unlock it.


Turn off Activation Lock - Apple Support.     


See if they can recover the ID/password. Use every email address they can think of.


Apple ID - How to find your Apple    An iCloud e-mail address is an Apple ID.


Apple ID - Find              


For the Apple ID password, enter the Apple (iCloud) ID and click Forgot Password. See if they can get an email option if necessary.


Apple ID - Manage            


Apple ID – Forgot Password            



4 replies
Question marked as Top-ranking reply

Feb 17, 2021 8:26 AM in response to SoldBerg1991

 The previous owner needs to log out of iCloud or go to https://www.icloud.com/find/ and erase the device, then remove it from their account. If they can't do that, the device is useless. Apple won't unlock it.


Turn off Activation Lock - Apple Support.     


See if they can recover the ID/password. Use every email address they can think of.


Apple ID - How to find your Apple    An iCloud e-mail address is an Apple ID.


Apple ID - Find              


For the Apple ID password, enter the Apple (iCloud) ID and click Forgot Password. See if they can get an email option if necessary.


Apple ID - Manage            


Apple ID – Forgot Password            



Blocked icloud

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