Apple Music stops
why does Apple Music stop playing when I open WhatsApp? This started since I upgraded to ios 14.4
iPhone XS Max, iOS 14
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
why does Apple Music stop playing when I open WhatsApp? This started since I upgraded to ios 14.4
iPhone XS Max, iOS 14
Hi Andiantz,
Welcome to Apple Support Communities. We understand that Apple Music stops playing your music, when you use WhatsApp. We'll be happy to help.
Do you experience this same behavior with Apple Music, if you were to use another app? If this behavior is only isolated with WhatsApp, we recommend to follow these steps: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open These steps are relevant to the issue you're experiencing and may help.
Please keep us posted with the results.
Kind regards.
The problem is only with WhatsApp.I have restarted my phone over and over, and as for deleting WhatsApp, only to reinstall it, that’s not an option for me! This problem started after I updated my software to the iOS 14 version!
Andiantz,
Thanks for getting back to us and for verifying that information. Were you able to follow step three in the article we previously provided? Specifically, you'll want to check the App Store to see if there's an update available for WhatsApp. The latest version of WhatsApp is 2.21.30.
If WhatsApp is up to date, we encourage for you to follow step four in the article we provided by deleting the app and reinstalling it. Prior to performing that step, you'll want to back up your chat history through iCloud. Here's how: WhatsApp Help Center - How to back up to iCloud
Best regards.
Yes my WhatsApp is up to date... I am not willing to go through the trouble of losing information by deleting my WhatsApp... I’m talking from experience that even if I backupchats , not everything gets reinstated once you reinstall! I guess I remain without help... but I know for a fact that this problem started as soon as I updated my software to the lates iOS version.... I hope one day someone will look into it
Apple Music stops