You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I was billed for an app I canceled and deleted.

I was billed for an app that I had a trial on. I went with a different app so cancelled that one and deleted it but I was still billed for it. I want a refund

Posted on Feb 17, 2021 8:35 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 18, 2021 6:54 AM

How to request a refund

  1. Go to reportaproblem.apple.com
  2. Sign in with your Apple ID and password.
  3. If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
  4. Follow the instructions on the page to choose the reason why you want a refund and submit your request.


1 reply
Question marked as Top-ranking reply

Feb 18, 2021 6:54 AM in response to LisaHayes

How to request a refund

  1. Go to reportaproblem.apple.com
  2. Sign in with your Apple ID and password.
  3. If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
  4. Follow the instructions on the page to choose the reason why you want a refund and submit your request.


I was billed for an app I canceled and deleted.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.