TikTok Unable to authorize Apple ID

Question

Level 1

34 points

TikTok Unable to authorize Apple ID

I recently changed iPhones, and I haven't been able to log into TikTok with Apple ID on my new iPhone. When I try I get a message that says "Unable to authorize. Please try again." I'm still able to log in successfully on my Mac and old iPhone, but not my new iPhone.

I contacted TikTok support and was informed the issue was with Apple:

"Right now there is an update going on with the Apple ID log in method."

"The update for login issues you are experiencing is with Apple. Since this lives with Apple and not TikTok you will need to reach out to Apple directly for further assistance."

Is there a way to resolve this?

Thanks!

iPhone SE

Posted on Feb 17, 2021 8:48 PM

Reply

Answer 1

Top-ranking reply

KMB_12

Community Specialist

Feb 20, 2021 3:27 PM in response to RadApple42

Hello RadApple42,

We understand that you're encountering an error when attempting to connect to TikTok using the Sign in with Apple method. Details about how to do so, along with some troubleshooting, can be found here: How to use Sign in with Apple - Apple Support

Per that article, "You need to be signed in with your Apple ID in System Preferences > Apple ID on your Mac or Settings > [your name] on your iPhone, iPad, or iPod touch. You also need two-factor authentication turned on." Since this is a new iPhone, just be sure that you're signed in there.

Also, if your iPhone was restored from a backup, we'd recommend deleting the TikTok app and installing it fresh to ensure the app is functioning properly.

Thanks for using Apple Support Communities!

Reply

Answer 2

Feb 21, 2021 7:49 AM in response to RadApple42

Thanks for those details, RadApple42,

Since this is working with other Apple devices with TikTok, it seems specific to the new iPhone as opposed to the sign in system or app. What we'd recommend then is to Contact Apple Support so that they can look into this directly with you.

Take care!

Reply

Answer 3

RadApple42 Author

Level 1

34 points

Feb 20, 2021 4:06 PM in response to KMB_12

Hi kareng12,

Thank you for your reply.

I am signed in to my Apple ID on my phone, and I do have two-factor authentication turned on (as I have been all along).

I did not restore from a backup. However, I did delete the TikTok app and install it fresh after encountering this error, and that did not resolve the issue.

I'm still in need of a fix for this error, and would be appreciate any helpful insight.

Thanks!

Reply

Answer 4

Mar 29, 2021 11:47 PM in response to RadApple42

Why not login my id tik tok

Reply

TikTok Unable to authorize Apple ID

Similar questions