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Cancel my prescription

I would like to cancel my subscription. I did not authorize a charge on my account. I got charged $29. I cannot afford $29 right now

iPhone 11 Pro Max, iOS 14

Posted on Feb 18, 2021 3:29 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 18, 2021 8:42 AM

Hello Queencelia,


You need to do this. Please read this link to learn "How to cancel a subscription from Apple" on a device --> https://support.apple.com/HT202039 or go straight to this link to do this in a web browser --> https://apple.co/2Th4vqI


Note:

• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires on" date means the current subscription will just run until then.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.


"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.


If you still have problems:


Report A Problem; click here --> https://reportaproblem.apple.com/?s=6


Or click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.

1 reply
Question marked as Top-ranking reply

Feb 18, 2021 8:42 AM in response to Queencelia

Hello Queencelia,


You need to do this. Please read this link to learn "How to cancel a subscription from Apple" on a device --> https://support.apple.com/HT202039 or go straight to this link to do this in a web browser --> https://apple.co/2Th4vqI


Note:

• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires on" date means the current subscription will just run until then.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.


"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.


If you still have problems:


Report A Problem; click here --> https://reportaproblem.apple.com/?s=6


Or click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.

Cancel my prescription

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