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when I log in My itune account shows a message saying: "you can not login because your account has been locked itunes"

please assist me in opening my itune account

iPhone SE, iOS 14

Posted on Feb 18, 2021 6:45 AM

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Question marked as Best reply

Posted on Feb 18, 2021 7:18 AM

See the Apple Support article(s) below. 


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call     


Billings and Subscriptions 


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



1 reply
Question marked as Best reply

Feb 18, 2021 7:18 AM in response to _Buffalo

See the Apple Support article(s) below. 


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call     


Billings and Subscriptions 


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



when I log in My itune account shows a message saying: "you can not login because your account has been locked itunes"

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