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caner99 Author

Level 1

4 points

Apple ID

Hello i took a iphone from my friend but the apple id is saved on an old phone number that isn't working right now. But i have to change the apple id or delete it to use the phone. What should i do?

iPhone 5

Posted on Feb 18, 2021 9:15 AM

Top-ranking reply

Eric Root

Level 10

684,615 points

Posted on Feb 18, 2021 11:34 AM

The previous owner needs to log out of iCloud or go to https://www.icloud.com/find/ and erase the device, then remove it from their account. If they won't do that, the device is useless. Apple won't unlock it.

Turn off Activation Lock - Apple Support.

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Apple ID

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