BeatsX and Powerbeats Pro Disconnecting from iphone AND ipad. BUT other bluetooth works fine. and vice versa.
So I have three brand new pairs of headsets from 2020. BeatsX, and Power Beats Pro.
I also have a Arctis Pro Wireless from steelseries- it has a bluetooth option.
I also have a Bose Bluetooth speaker / Alexa show devices.
In the beginning i had no issues with my Beats Headsets.
I turn my BeatsX on, Pair & connect it to bluetooth on my IphoneX. It connects, i press play on a downloaded apple music song. and within 3 seconds it automatically Disconnects. If im to slow to play a song, I watch it automatically disconnect. I watch it go from connected to Not Connected on the bluetooth settings screen.
It does the SAME thing with my Power Beats Pro wireless.
but
NO OTHER bluetooth devices disconnect from my iphone or ipad. Bose works, Alexa
works, Arctis pro wireless works. they all work perfectly fine and never disconnect.
now I take My Power beats Pro wireless and connect it to the bluetooth on my Windows PC and it works perfectly. stays connected until i turn it off.
I take My beatsX and connect it to my windows PC and it works perfectly.
Any ideas what the heck is happening??? This did not used to happen with these headsets, until sometime last year, maybe summer time. i figured a software update would fix this eventually but it never happened.
When troubleshooting - I am away from ALL other bluetooth devices. and
everything else is turned off Not just bluetooth off i literally unplug or power them down.. No im not near any Router / Modem or microwave.
I have Unpaired /Forgotten Devices - and restarted the phone. and repaired and still have
the same issue. At this point im at a loss of what this could possibly
be. because Bluetooth is clearly working with other devices... and these headsets are working with other devices as well.
Both Beats headsets are at 100% battery.
Firmware for beatsX is 7.8.6
Firmware for Powerbeats Pro is 3A283
IphoneX is on14.4
iPad Mini 5 is on 14.4
Its strange that BOTH beats do not work with either of my Apple devices.
Ive made a video of it disconnecting. I can make a longer video showing how these devices connect to other devices just fine if needed.