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Can't sign up to Apple Beta Program

Hi, when I try to sign up at https://beta.apple.com/sp/betaprogram/ it just redirects me back to https://beta.apple.com/sp/betaprogram/


Same happens if I Sign In at https://beta.apple.com/sp/betaprogram/ - it redirects me to https://beta.apple.com/sp/betaprogram/


I've tried different devices and browsers, even a clean install of Chrome - same behaviour.


Any ideas? Is there anywhere I can have them reset my account?

iPhone 11 Pro Max

Posted on Feb 18, 2021 3:08 PM

Reply
4 replies

Feb 21, 2021 3:06 PM in response to AppleIIme

Hi there AppleIIme,


From what we can tell, you're having difficulty enrolling your device in the Apple Beta Software Program because you're being redirected back to the initial sign-up page. We're glad you're here, and we'd like to learn more to see how we can help.


To start, you mentioned trying different devices and browsers; which devices and browsers have you tried? Have you tried using Safari on an iOS, iPadOS, or macOS device running the latest software version? Did you see the option to accept the Software Program Agreement during the sign-up process? Learn more here:


Apple Beta Software Program Frequently Asked Questions


Also, are you selecting Sign Up or Sign In from this website:


Apple Beta Software Program


Cheers.

Feb 21, 2021 3:06 PM in response to AppleIIme

Hi there AppleIIme,


From what we can tell, you're having difficulty enrolling your device in the Apple Beta Software Program because you're being redirected back to the initial sign-up page. We're glad you're here, and we'd like to learn more to see how we can help.


To start, you mentioned trying different devices and browsers; which devices and browsers have you tried? Have you tried using Safari on an iOS, iPadOS, or macOS device running the latest software version? Did you see the option to accept the Software Program Agreement during the sign-up process? Learn more here:


Apple Beta Software Program Frequently Asked Questions


Also, are you selecting Sign Up or Sign In from this website:


Apple Beta Software Program


Cheers.

Feb 22, 2021 8:47 AM in response to AppleIIme

AppleIIme,


Thanks for the details and video. From what we can tell, it looks like the beta software program sign-up process is failing after entering your Apple ID and password. Let's continue working together to sort this out. Is this the behavior you're seeing when attempting to sign up from all your devices? If so, you'll want to visit your Apple ID account page to be sure you're able to sign in there, and check to see if any of your account information needs verified. Visit the link below to sign in and get started:


Apple ID - Manage your Apple account


Afterwards, try enrolling in the Apple Beta Software Program again. If you're still having difficulty, you may need to connect with Apple ID support for more help. Learn how here:


Apple ID Support


Take care.

Can't sign up to Apple Beta Program

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