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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
trying to get a verification code on my new phone but my new trusted number isn’t recognized. There sending the code to my old number I don’t have anymore or anyway to access it. Can I reset the trusted number for an iCloud email or turn off the two factor without having the verification code?
Sounds like it wants you to start account recovery to update to your new number. While their online support article says for forgotten password, account recovery steps are also for a new phone number if you can’t sign in to update the number. https://support.apple.com/en-us/HT204921
Keep in mind, Account recovery is a two phase process once started. Phase 1 is the evaluation period, usually 24-48 hours but can be longer or shorter. Once phase 1 is done it enters phase 2 where iforgot.apple.com will give you the final amount of days (can be weeks) you’ll wait. On that final day you’ll get a text, follow that text immediately.
Sounds like it wants you to start account recovery to update to your new number. While their online support article says for forgotten password, account recovery steps are also for a new phone number if you can’t sign in to update the number. https://support.apple.com/en-us/HT204921
Keep in mind, Account recovery is a two phase process once started. Phase 1 is the evaluation period, usually 24-48 hours but can be longer or shorter. Once phase 1 is done it enters phase 2 where iforgot.apple.com will give you the final amount of days (can be weeks) you’ll wait. On that final day you’ll get a text, follow that text immediately.
You cannot turn of two factor. But when it asks you to enter the code select “didn’t get code” Can you select your new number instead?
I tried that and it still wants me to enter my old number, thank you for responding
Verification code
