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Software updates

My software shows notification for update but it is not getting updated. What should I do.

iPad, iPadOS 13

Posted on Feb 18, 2021 8:04 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 19, 2021 9:08 AM

Hello mugdha,


First make sure you are following the correct procedure as outlined in this article: Update your iPhone, iPad, or iPod touch - Apple Support


If that doesn't work then here are articles for troubleshooting:


If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support


If your iPhone, iPad or iPod touch won’t update - Apple Support


It would also help to have more details as to what messages you are seeing when it won't update, or at what stage in the process it is failing.



2 replies
Question marked as Top-ranking reply

Feb 19, 2021 9:08 AM in response to mugdha290

Hello mugdha,


First make sure you are following the correct procedure as outlined in this article: Update your iPhone, iPad, or iPod touch - Apple Support


If that doesn't work then here are articles for troubleshooting:


If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support


If your iPhone, iPad or iPod touch won’t update - Apple Support


It would also help to have more details as to what messages you are seeing when it won't update, or at what stage in the process it is failing.



Software updates

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