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MacBook Pro screen background light is not turning on

MacBook Pro screen background light is not turning on


MacBook Pro 15″, macOS 10.15

Posted on Feb 19, 2021 3:03 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 19, 2021 3:24 AM

Hi,

You'd better contact Apple Support to tell them about backlight problem.

Contact Apple for support and service - Apple Support

Or make Genius Bar reservation if your neighborhood retail Apple Store is open or find nearby opened Apple Authorized Service Provider to be examined your MacBook Pro.

https://www.apple.com/retail/geniusbar/

Apple - Find Locations - Location Selector


1 reply
Question marked as Top-ranking reply

Feb 19, 2021 3:24 AM in response to jahangir35

Hi,

You'd better contact Apple Support to tell them about backlight problem.

Contact Apple for support and service - Apple Support

Or make Genius Bar reservation if your neighborhood retail Apple Store is open or find nearby opened Apple Authorized Service Provider to be examined your MacBook Pro.

https://www.apple.com/retail/geniusbar/

Apple - Find Locations - Location Selector


MacBook Pro screen background light is not turning on

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