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jahangir35 Author

Level 1

4 points

MacBook Pro screen background light is not turning on

MacBook Pro 15″, macOS 10.15

Posted on Feb 19, 2021 3:03 AM

Top-ranking reply

kaz-k

Level 9

50,178 points

Posted on Feb 19, 2021 3:24 AM

Hi,

You'd better contact Apple Support to tell them about backlight problem.

Contact Apple for support and service - Apple Support

Or make Genius Bar reservation if your neighborhood retail Apple Store is open or find nearby opened Apple Authorized Service Provider to be examined your MacBook Pro.

https://www.apple.com/retail/geniusbar/

Apple - Find Locations - Location Selector

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MacBook Pro screen background light is not turning on

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