iphone 12 not sync to my macbook

osx: macos big sur 11.2.1

Iphone 12 :Ios 14.4


When I connect my iPhone 12 to my MacBook via USB, I see my iPhone in the finder. When I click on it, iPhone 12 appears at the top, and at the bottom there is only a repair option that does not work. {when I click on this nothing happens} For the rest, nothing appears on the screen. (see photo)

My older Iphone and ipad are working fine

What I Tried: Iphone hard reset, and on makbook off-on and nvr reset. Icloud is working

Posted on Feb 19, 2021 4:46 AM

Reply

Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iphone 12 not sync to my macbook

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.