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Level 1

7 points

iphone 12 not sync to my macbook

osx: macos big sur 11.2.1

Iphone 12 :Ios 14.4

When I connect my iPhone 12 to my MacBook via USB, I see my iPhone in the finder. When I click on it, iPhone 12 appears at the top, and at the bottom there is only a repair option that does not work. {when I click on this nothing happens} For the rest, nothing appears on the screen. (see photo)

My older Iphone and ipad are working fine

What I Tried: Iphone hard reset, and on makbook off-on and nvr reset. Icloud is working

Posted on Feb 19, 2021 4:46 AM

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Community+ 2024

Level 10

413,940 points

Posted on Feb 19, 2021 4:50 AM

Connect iPhone to Mac

Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support

If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

For your Mac --> If your computer doesn't recognize your iPhone, iPad, or iPod ...

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...

If you are experiencing an issue not listed here, contact support

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1 reply

Top-ranking reply

Community+ 2024

Level 10

413,940 points

Feb 19, 2021 4:50 AM in response to mcenet

Connect iPhone to Mac

Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support

If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

For your Mac --> If your computer doesn't recognize your iPhone, iPad, or iPod ...

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...

If you are experiencing an issue not listed here, contact support

Reply

iphone 12 not sync to my macbook

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