Mail boxes empty

My personal mail boxes have been emptied but not my inbox & not by me ! How do I get the information back I assume it was an update that’s deleted it ?


iPad Air, iOS 10

Posted on Feb 19, 2021 6:34 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 21, 2021 5:36 PM

Hey Ginggranny,


We understand that you're missing mailboxes (besides your inbox) on your iPad. You can see if the emails in those mailboxes are in the trash or were archived. You can do that by going to the Trash or Archive mailboxes and then move any emails back to the Inbox or another mailbox. If you're unable to see any emails to move back to mailboxes, please let us know if this happened with multiple email accounts and which type of accounts (iCloud, Gmail, so on). Your answers can help us possibly determine next steps.


Can you access the mailboxes or emails in webmail? If you use iCloud for your email, you can check that here: iCloud Also, you can see if restarting your iPad may help: Restart your iPad It can seem like a simple step, but it can sometimes resolve issues.


Take care.

1 reply
Question marked as Top-ranking reply

Feb 21, 2021 5:36 PM in response to Ginggranny

Hey Ginggranny,


We understand that you're missing mailboxes (besides your inbox) on your iPad. You can see if the emails in those mailboxes are in the trash or were archived. You can do that by going to the Trash or Archive mailboxes and then move any emails back to the Inbox or another mailbox. If you're unable to see any emails to move back to mailboxes, please let us know if this happened with multiple email accounts and which type of accounts (iCloud, Gmail, so on). Your answers can help us possibly determine next steps.


Can you access the mailboxes or emails in webmail? If you use iCloud for your email, you can check that here: iCloud Also, you can see if restarting your iPad may help: Restart your iPad It can seem like a simple step, but it can sometimes resolve issues.


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mail boxes empty

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.