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My phone says unable to verify this phone has a genuine Apple display

My phone says it is unable to verify this phone has a genuine Apple display and it will not let me in from the Lock Screen

iPhone 12 Pro Max, iOS 14

Posted on Feb 19, 2021 1:24 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 19, 2021 1:30 PM

Hello Adeline,


About genuine iPhone displays - https://support.apple.com/HT210321


"Unable to verify this iPhone has a genuine Apple display. Learn more…


You might see an additional notification that says, "Apple has updated the device information for this iPhone." This means that Apple has updated the device information maintained for your iPhone for service needs, safety analysis, and to improve future products."


This message applies to iPhone 12, iPhone 12 mini, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max.

1 reply
Question marked as Top-ranking reply

Feb 19, 2021 1:30 PM in response to AdelineAmon

Hello Adeline,


About genuine iPhone displays - https://support.apple.com/HT210321


"Unable to verify this iPhone has a genuine Apple display. Learn more…


You might see an additional notification that says, "Apple has updated the device information for this iPhone." This means that Apple has updated the device information maintained for your iPhone for service needs, safety analysis, and to improve future products."


This message applies to iPhone 12, iPhone 12 mini, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max.

My phone says unable to verify this phone has a genuine Apple display

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