Moving children under 13 to another Family

How do I move my wife and children from one family share account to mine? I've tried the process of moving my children from my wife's family share account to mine and it does not work as described. The requests go directly to the child and my wife does not get a notice. My child can accept but then is immediately denied the move. There has to be a way to move the whole family under my share account i just cant figure it out.

MacBook

Posted on Feb 19, 2021 2:56 PM

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Question marked as Top-ranking reply

Posted on Feb 19, 2021 5:46 PM

If the steps in the article below are the ones you are following and they aren't working, contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Move a child to another group using Family Sharing - Apple Support


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



1 reply
Question marked as Top-ranking reply

Feb 19, 2021 5:46 PM in response to aed76

If the steps in the article below are the ones you are following and they aren't working, contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Move a child to another group using Family Sharing - Apple Support


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



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Moving children under 13 to another Family

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