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Hi, I am getting a pop up on my iPhone screen 3-4 times now in last couple of week... saying ID being used to sign in to a device near Guangzhou which in China and in London UK ?

don’t understand what’s happening ? Attached screen shot !!!!

kindly help or email on

thanks



[Edited by Moderator]

Posted on Feb 19, 2021 6:28 PM

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Posted on Feb 19, 2021 6:44 PM

Check your device list to see if there is a device signed in that you don't recognize. You can remove the device using the steps in the article below. As a precaution, change your password.


Apple ID device list -Check to see where you‘re signed in.    


 Apple ID Password Change.      


 What to do after you change your Apple ID or password - Apple Support     I suggest doing this before you change your Apple ID or password.



1 reply
Question marked as Best reply

Feb 19, 2021 6:44 PM in response to Lucky_4u

Check your device list to see if there is a device signed in that you don't recognize. You can remove the device using the steps in the article below. As a precaution, change your password.


Apple ID device list -Check to see where you‘re signed in.    


 Apple ID Password Change.      


 What to do after you change your Apple ID or password - Apple Support     I suggest doing this before you change your Apple ID or password.



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