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Three days later, on February 20, 2021, I received a notification that I owed $ 19.99.

Dear Apple team, 

Please help me. 


On February 17, 2021, with the account, I downloaded the Handset Second Phone number software application to my phone. After checking some parameters, I deleted it the same day. I didn't want to use it because it didn't work for me. Three days later, on February 20, 2021, I received a notification that I owed $ 19.99. As you can see from the attachment I sent you, I did not use this program and on the same day I refused the monthly subscription and deleted the program. I would like you to show me a way out of the situation with what I have written. Thank you for your cooperation. 


Sincerely, Malik M. N


[Personal Information Edited by Moderator]


Posted on Feb 19, 2021 9:51 PM

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Posted on Feb 19, 2021 10:32 PM

Is the charge showing from *apple.com or from the developer?


if from Apple, you can go to reportaproblem.con and submit a refund request. Of it’s from the developer, then you would need to contact them.

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Three days later, on February 20, 2021, I received a notification that I owed $ 19.99.

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