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Level 1

4 points

Apple TV. 4K

My television screen is constantly freezing. Some movies more than others. This 4K unit is only 2 weeks old.

Help!

Posted on Feb 19, 2021 9:44 PM

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Top-ranking reply

Level 10

144,054 points

Posted on Feb 19, 2021 11:03 PM

1. Restart Modem.

2. Restart Router

3. Unplug Apple TV from Power for 2-3 minutes – re-plug in and retest.

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