App Store download wheel just spins

Hi can anyone tell me how to address the issue of apps not downloading from the App Store?


I have tried every piece of advice from these forums, deleting caches etc.


I also did a full erase of my hard drive and reinstall of OSX.


When I click on an app download icon it just sits there spinning doing nothing.


Thanks for your help

MacBook Pro 13″, macOS 10.14

Posted on Feb 20, 2021 12:11 AM

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Question marked as Top-ranking reply

Posted on Feb 21, 2021 5:46 AM

gyvermac

User level:

Level 1

(4 points)

macOS

Speciality level out of ten: 0


Feb 21, 2021 5:00 AM in response to AfMac

My only solution at this time is to kill the "appstoreagent" in Activity Monitor after open the APP Store App. After this you can download Updates or new APPs.


You must do this after any System restart or sometimes after close the App Store APP.


I hope Apple fixe this bug quick.

1 reply
Question marked as Top-ranking reply

Feb 21, 2021 5:46 AM in response to Joel_e_pops

gyvermac

User level:

Level 1

(4 points)

macOS

Speciality level out of ten: 0


Feb 21, 2021 5:00 AM in response to AfMac

My only solution at this time is to kill the "appstoreagent" in Activity Monitor after open the APP Store App. After this you can download Updates or new APPs.


You must do this after any System restart or sometimes after close the App Store APP.


I hope Apple fixe this bug quick.

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App Store download wheel just spins

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