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hello dear Mr or Mrs


I have downloaded the app “VideoLeap” and it charged me about $35 but I did not use their service. How can I get a refund? Could you, please, guide me?

thank you in advance

Posted on Feb 20, 2021 2:31 AM

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Question marked as Top-ranking reply

Posted on Feb 20, 2021 2:47 AM

You may cancel a subscription to an app --> See or cancel your subscriptions - Apple Support


You can also request a refund for a recent renewal of an in-app subscription purchase 



If you have purchased an app there is no way of getting the refund. However, you may try -->  Request a refund for an App Store or  iTunes Store purchase


At times subscription refund may not be possible, however you may change or cancel a subscription—or check if a charge from Apple that you don't recognize is for a subscription—tap or click this button:

2 replies
Question marked as Top-ranking reply

Feb 20, 2021 2:47 AM in response to nuray164

You may cancel a subscription to an app --> See or cancel your subscriptions - Apple Support


You can also request a refund for a recent renewal of an in-app subscription purchase 



If you have purchased an app there is no way of getting the refund. However, you may try -->  Request a refund for an App Store or  iTunes Store purchase


At times subscription refund may not be possible, however you may change or cancel a subscription—or check if a charge from Apple that you don't recognize is for a subscription—tap or click this button:

Feb 20, 2021 2:46 AM in response to nuray164


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