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Level 1

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2013 iMac with Catalina 10.15.7 will not shut down or restart

2013 iMac with Catalina 10.15.7 will not shut down or restart

iMac 21.5″, macOS 10.15

Posted on Feb 20, 2021 8:09 PM

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Level 8

45,872 points

Posted on Feb 20, 2021 8:14 PM

If this is the case, simply press and hold the iMac's power button on the back until it goes off, then turn it back on.

Cheers,

Jack

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Best reply

Level 8

45,872 points

Feb 20, 2021 8:14 PM in response to FLG111

If this is the case, simply press and hold the iMac's power button on the back until it goes off, then turn it back on.

Cheers,

Jack

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2013 iMac with Catalina 10.15.7 will not shut down or restart

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